This is not going to be the most agnostic thing I have ever posted.

So-called “Digital Rights Management” (DRM) technology is creeping its way into the library thanks to companies like OCLC (netLibrary and eAudiobooks). DRM-enabled ebooks and audiobooks provide content that cannot be accessed without users learning new skills, agreeing to complex legal contracts, and getting explicit permission every time they want to access some media.

1. it is frustrating for users and frequently does not work
2. it is designed to be a barrier to access
3. it implies that readers need permission to learn, read, listen, and communicate

If DRM were available for printed books, readers would have to learn a new language every year, show federal ID to crack open a book, and frequently the book would refuse to open. Completely unacceptable.

None of these are things that libraries should be associated with or promoting. Of course, library managers should also be thinking about the substantial costs associated with these problems. You pay to license DRM-enabled content, and then you pay again to train staff because it is hard to use, and again and again because it is hard to understand and explain, and again so that your staff can discuss the problems in professional venues.